Resume Landing Page of Tanya Bender

Tanya Bender

301 130th St., Seattle Washington 98123 • 651. 327. 3120 • tanya_bender@gmail.com

SUMMARY

Customer-focused and efficient professional with over five years experience working in a busy retail companies. Capable of dealing with all customers request and inquiries in a professional and courteous manner. Highly creative in designing window displays. Demonstrated ability to make connections with various kinds of people. Proven to be reliable and willing to extend a helping hand when needed.

EDUCATION

Washington College

05/2009

Bachelor of Science, Major: Degree in Fashion Merchandising, Maryland 21620

WORK EXPERIENCE

Nordstrom Downtown Seattle

Retail Sales - Women's

04/2013 - - Present

•Set and achieve personal sales goals while supporting the goals of the team

•Welcome customers by greeting them; offering them assistance.

•Direct customers by escorting them to racks and counters; suggesting items.

•Advise customers by providing information on products.

•Help customer make selections by building customer confidence; offering suggestions and opinions.

•Document sale by creating or updating customer profile records.

•Process payments by totaling purchases; processing checks, cash, and store or other credit cards.

•Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

•Contribute to team effort by accomplishing related results as needed.

Patagonia Seattle

Sales Associate

01/2010 - - 03/2013

•Ensured that all customers receive excellent service through direct salesmanship, and prompt and courteous service.

•Assisted customers with questions, needs and purchases.

•Attended weekly sales meetings.

•Cultivated successful relationships with retail customers.

•Completed each transaction in a quick and efficient manner.

•Cleaned shelves, counters, and tables.

•Greeted each customer that comes into the store in a warm manner.

•Identified customer requirements.

•Prepared merchandise for display.

•Assisted customers with purchase decisions.

SKILLS

•Retail Merchandise Sales

•Strong Fashion Sense

•Solution Selling Techniques

•Client Relations

•Consumer Behaviour

•Customer Service

•Complaint Resolution